It's easy! Make your reservation directly on our website. Choose your destination, type of trip, input the traveler details, and select the vehicle that fits your needs.
What happens if my flight is delayed?
Our team tracks your flight to ensure they�re ready when you arrive, no matter the time. Flex Eco Taxi offers flexibility and peace of mind, so you never have to worry.
How much luggage can I bring?
Each passenger can bring one large suitcase and one carry-on bag. If you need more space, let us know during the reservation process.
Can I request baby seats or booster seats for children?
Yes! We offer baby and booster seats at no additional cost, subject to availability. Please request them during your reservation to ensure they're available when you need them.
Can I change my reservation after it's confirmed?
Yes, changes to your reservation are possible, but should be made at least 12 hours in advance. Last-minute changes are subject to availability and may incur additional costs. Contact us for details.
How will I recognize my driver and vehicle?
Don't worry, upon arrival, our team will be waiting in the taxi area to guide you to your assigned driver and vehicle.
Can I request courtesy stops during my transfer?
Yes, we offer one courtesy stop for up to 10 minutes. If you need more time or additional stops, please notify us when booking to adjust your service.
What payment methods are accepted?
We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Choose the method that works best for you!
How can I request an invoice for my service?
You can request it directly via facturacioncun@flexshuttlecab.com. Enter your billing details during the reservation process and your invoice will be emailed to you.
Is it safe to use Flex?
Absolutely! Flex Eco Taxi is a verified company by the airports we serve. Our vehicles are equipped with 24/7 GPS and telematics technology, and our drivers are professionally trained for your safety and comfort.
Do you offer transportation for large groups?
Yes! We have vehicles of different sizes, from private cars to vans, ideal for larger groups. Just select the option that best suits your group during the reservation process.
Can I bring my pet?
Of course! Flex Eco Taxi is pet-friendly. Your pet can travel in a carrier with you. For emotional support or assistance animals, remember to bring the necessary certification.
How far in advance can I make changes to my reservation?
To ensure availability, please request any changes to your reservation at least 12 hours before your service. Changes requested after this time are subject to availability and may have additional costs.
What is the customer service availability at Flex?
We're here for you 24/7! Please reach us at ( 998 242 3884 ) Our customer service team is always ready to assist you with any inquiries or needs related to your booking.
Can I book round-trip airport transfers in one reservation?
Absolutely! You can book both arrival and return transfers at the same time. Just be sure to select both options during the reservation process.
Important trip details
In this section, you will find answers to the most frequently asked questions from our passengers. We want to ensure that we provide you with clear and helpful information about our services. If you can't find the answer you need, please don't hesitate to contact us
