Puerto Juárez is one of the key spots for travelers who want to explore Isla Mujeres. Just a few minutes from downtown Cancún, this pier offers the most direct and frequent route to cross to the island, and features a peaceful, local atmosphere that many tourists overlook. If you’re planning a visit to Isla Mujeres, this quick guide will help you organize your trip from Puerto Juárez easily and hassle-free.
Where is Puerto Juárez?
Puerto Juárez is located north of downtown Cancún, about 10 minutes by car or taxi, depending on traffic. Don’t confuse it with the Hotel Zone: Puerto Juárez is a more traditional and residential area, with a relaxed vibe and direct views of the Caribbean Sea.
It’s the most popular departure point to Isla Mujeres due to its proximity, accessibility, and the frequency of Ultramar ferries operating from the dock known as Gran Puerto.
How to Get to Puerto Juárez?
Private Transportation
The most comfortable way to get there is with private transportation, especially if you’re traveling with luggage, in a group, or with pets. Services like Flex Eco Taxi offer safe and personalized transfers from anywhere in Cancún, the Airport, Playa del Carmen, or even Mérida. It’s ideal if you want to avoid worries and go straight to the dock.
By Car
If you have a rental car, you can easily get there via Av. López Portillo, which connects downtown Cancún with Puerto Juárez. The dock has private parking for a fee, so you can leave your vehicle there while visiting the island.
Public Transport
From downtown Cancún, you can take a colectivo taxi or a shared van toward Puerto Juárez. It’s a budget-friendly option, though less comfortable, and you’ll have to walk a few meters from the drop-off point to the dock.
Ferry Schedules and Prices
The Ultramar company is the main ferry operator between Puerto Juárez and Isla Mujeres. Their service is frequent, fast, and reliable.
Schedules :Departures every 30 minutes from 5:30 a.m. to 11:00 p.m.
Returns from Isla Mujeres starting at 6:00 a.m. until midnight (check their official website for updated schedules and prices).
Trip Duration: Approximately 20 minutes.
Cost (one-way):
Adults: ~$290 MXN (14 USD)
Children: ~$220 MXN (11 USD)
Local residents receive special rates
Discounts available for seniors with INAPAM card
You can buy tickets at the counter or online. If you’re traveling during high season, we recommend booking in advance to avoid long lines.
What to Bring With You?
Even though the ferry ride is short, we recommend bringing what you need to enjoy your day in Isla Mujeres without complications:
- Biodegradable sunscreen
- Hat or cap
- Water and snacks if you plan to explore the island on your own
- Cash (some places don’t accept cards)
- ID if you plan to rent a scooter or golf cart
- Towel and swimsuit
- Camera or phone with full battery
If you’re traveling with large luggage or pets, check the ferry’s policies beforehand or consider private transport like Flex Eco Taxi to the dock for more comfort.
What to Do in Puerto Juárez?
Although most visitors just pass through to catch the ferry, Puerto Juárez has its own charm. If you have time before or after your crossing, take advantage and get to know the area a little better.
Playa El Niño
A public beach ideal for families, with calm waters and a local vibe. It’s a great place to relax if you arrived early at the dock and want to cool off before crossing.
Local Restaurants
Around the dock you’ll find several seafood restaurants with great value for money. Places like “Mandinga”, “Flamingos”, or local ceviche stands in the area are highly recommended.
Urban Art and Local Vibe
Walking through the streets of Puerto Juárez gives you a glimpse into a quieter, more authentic side of Cancún, far from the mass tourism of the Hotel Zone. You’ll also find murals and small local shops.
Extra Tips for Your Isla Mujeres Trip
- Arrive early: Try to get there at least 30 minutes before the ferry departs, especially if you have luggage, are with kids, or it’s high season.
- Watch your belongings: Although the ferry is safe, it’s always a good idea to carry a small backpack and keep valuables in sight.
- Check the weather: If it’s very windy or there’s bad weather, some departures may be temporarily canceled. Check the forecast before going and keep your schedule flexible.
- Traveling with pets: Check the ferry rules for animals in advance. They usually allow access with a carrier or leash, but there may be restrictions depending on the animal’s size.
Why Choose Puerto Juárez Over Another Dock?
Although there are other docks that also offer crossings to Isla Mujeres like Playa Tortugas or El Embarcadero in the Hotel Zone, Puerto Juárez stands out for several reasons:
- More affordable than other tourist spots
- More frequent ferry departures
- Shorter and more direct route
- Less crowded with tourists
- Fast access from downtown and north Cancún
Also, if you plan your transportation with Flex Eco Taxi, you can arrange pickup directly at the dock upon your return—no hassle, no long waits.
Conclusion
Puerto Juárez is the ideal spot to cross to Isla Mujeres quickly, affordably, and stress-free. Whether you’re going for the day or planning to stay on the island, this guide will help you organize your trip efficiently.
With its relaxed vibe, excellent location, and direct connection to Isla Mujeres, Puerto Juárez is more than just a dock—it’s the start of a great adventure. Be prepared, plan ahead, and enjoy an unforgettable day in the Riviera Maya.
